Terms of service

Welcome to BLU. Skin (www.bluskinco.com).

This website is operated by BLU. Skin ("we", "us" or "our"). Our goal is to offer you quality skincare products and a thoughtful, transparent and secure shopping experience.

By visiting our website and/or making a purchase, you participate in our "Services" and agree to be bound by the following Terms of Service, including any additional policies referenced in this document or available via link. These Terms of Service apply to all users of the site, including visitors, customers and anyone who interacts with the content.

Please read these Terms of Service carefully before accessing or using the website. By accessing or using any part of www.bluskinco.com, you agree to be bound by these terms. If you do not agree with any of them, please do not use our services.

CHANGES TO THE TERMS OF SERVICE

You may consult the most up-to-date version of these Terms of Service at any time on this page. We reserve the right to update, modify or replace any part of these terms without prior notice. It is your responsibility to review this page periodically. Continued use of the website following the publication of any changes constitutes acceptance of those changes.

ELIGIBILITY

You must be at least 16 years old to use this website, in accordance with the General Data Protection Regulation (GDPR) of the European Union. If you are a minor, a parent or legal guardian must accept these Terms of Service on your behalf.

To make a purchase on www.bluskinco.com, you must be of legal age under the laws of your country of residence and have a valid payment method.

USE OF PRODUCTS AND SERVICES

The products available on www.bluskinco.com are intended exclusively for personal use. You may not resell or redistribute, directly or indirectly, any product purchased from our store.

You may not use our products or services for any illegal or unauthorised purpose, nor violate any applicable laws in your jurisdiction.

We reserve the right to cancel or reduce the quantity of any order that, in our sole judgement, may constitute a violation of these Terms of Service.

In addition, the following uses of the website or its content are strictly prohibited:

Soliciting others to perform unlawful acts.
Violating any applicable local, national or international regulations.
Infringing the intellectual property, privacy or publicity rights of third parties.
Harassing, insulting, defaming or discriminating against any person for any reason.
Submitting false or misleading information.
Uploading or transmitting viruses or other malicious code.
Collecting personal data from other users without their consent.
Engaging in scraping, phishing or other unauthorised data extraction techniques.
Interfering with the security features of the website.
Sending spam or unsolicited commercial communications.

We reserve the right to cancel your access to the service if you breach these Terms of Service.

ACCURACY OF INFORMATION

We strive to provide accurate and up-to-date product descriptions. However, we cannot guarantee that all information on the site (descriptions, colours, images, prices) is at all times error-free or entirely accurate.

The content of www.bluskinco.com is provided for general informational purposes. We reserve the right to modify any information at any time without prior notice, including prices and product availability.

PURCHASES, PRICING AND ORDERS

Purchase and payment

By making a purchase, you agree to provide truthful, complete and up-to-date information. You agree to promptly update any relevant details (email address, payment method) so that we can correctly process your transactions.

By confirming an order, you authorise us to process the corresponding payment using the selected method.

Pricing

Prices listed on www.bluskinco.com are expressed in euros (EUR) and include applicable VAT, unless otherwise stated. Shipping costs are calculated and displayed during the checkout process.

Prices are subject to change without notice. We reserve the right to correct typographical or publishing errors. If we detect an error in the price of an item you have already ordered, we will notify you and you may confirm the order at the correct price or cancel it at no cost.

We may occasionally offer special promotions, discounts or gifts with purchase. These offers may be limited in time or available quantities.

Orders

We reserve the right to accept, refuse or cancel any order at any time and without prior notice. We may limit quantities per customer, account or shipping address. In the event of cancellation of an already charged order, we will refund the full amount.

We reserve the right to restrict the sale of our products to certain regions or jurisdictions, and to discontinue any product at any time.

YOUR ACCOUNT AND PERSONAL INFORMATION

Your privacy matters to us. The processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms of Service. You can consult it at www.bluskinco.com/policies/privacy-policy.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. These links are provided for reference purposes only and do not imply any endorsement on our part. We are not responsible for the content, products or services of third-party websites. We recommend reviewing their policies before making any transaction.

INTELLECTUAL PROPERTY

All content on www.bluskinco.com, including texts, images, logos, photographs, videos, designs, graphics and any other material ("Content"), is owned by or licensed to BLU. Skin and is protected by applicable intellectual and industrial property laws.

You may access the Content solely for personal and non-commercial use. Copying, reproducing, modifying, distributing, transmitting or creating derivative works from any part of the Content without our prior written authorisation is strictly prohibited.

COMMENTS AND REVIEWS

We welcome your feedback, reviews and suggestions about BLU. Skin, our products or our website. By sending us any type of communication ("Comments"), you grant us a non-exclusive, royalty-free and transferable licence to reproduce, use, adapt and distribute such Comments for commercial or service improvement purposes, without any obligation of compensation.

We have no obligation to maintain the confidentiality of any Comments, pay any compensation for them, or respond to them.

USER-GENERATED CONTENT

You may share content related to BLU. Skin on social media or other platforms (photos, videos, reviews), especially if you participate in brand campaigns or mentions ("User Content").

By doing so, you confirm that:

You own all rights to such content or have obtained the necessary authorisations.
Your content does not infringe the intellectual property, privacy or image rights of third parties.
You grant us permission to share, republish or use your User Content on our platforms and communication channels, without financial compensation and without expiry.

You retain ownership of the intellectual property rights over your User Content. We may remove any content from our channels at any time and for any reason.

We respect the intellectual property rights of third parties. If you believe that any content published on www.bluskinco.com or our channels infringes your copyright, please notify us at hello@bluskinco.com including:

Your contact details (name, address, phone number and email address).
A description of the protected work you believe has been infringed.
The location of the allegedly infringing content on our site.
A good-faith statement that the use is not authorised by the rights holder.
An electronic signature or declaration confirming that you are the rights holder or authorised representative.

LIMITATION OF LIABILITY

Use of www.bluskinco.com is at your own risk. The site and all its content and services are provided "as is" and "as available", without warranties of any kind, except as expressly required by applicable law.

To the fullest extent permitted by law, BLU. Skin shall not be liable for any indirect, incidental, special or consequential damages arising from the use or inability to use the website, its content or purchased products, except in cases where liability cannot be excluded by mandatory law (such as consumer rights recognised under applicable regulations).

In no event shall our total liability to you exceed the amount paid for the products giving rise to the claim.

INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold BLU. Skin harmless from any claims, losses or expenses (including reasonable legal fees) arising from your breach of these Terms of Service, infringement of third-party rights, or misuse of the website.

DISPUTE RESOLUTION

In the event of any dispute arising from the use of www.bluskinco.com or the purchase of our products, the parties will first attempt to resolve it amicably by contacting us at hello@bluskinco.com.

If a resolution cannot be reached, any dispute may be submitted to the competent courts of the consumer's place of residence, in accordance with applicable consumer protection laws. You may also use the European Union's Online Dispute Resolution platform, available at: https://ec.europa.eu/consumers/odr/

GOVERNING LAW

These Terms of Service are governed by and construed in accordance with applicable consumer protection legislation in your country of residence, as well as relevant European Union regulations, including the General Data Protection Regulation (GDPR) and the EU Consumer Rights Directive.

TERMINATION

These Terms of Service are effective until terminated by either party. You may terminate your agreement by discontinuing use of the website at any time. We reserve the right to cancel your access to our services if you breach these terms, without prior notice and without prejudice to any obligations already incurred.

GENERAL PROVISIONS

If any clause of these Terms of Service is found to be invalid or unenforceable, the remaining clauses shall remain valid and enforceable to their full extent.

Failure to exercise any right or provision of these Terms of Service shall not constitute a waiver of that right.

These Terms of Service, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and BLU. Skin with respect to the use of the website and the purchase of products.

We shall not be liable for delays or failures resulting from causes beyond our reasonable control (force majeure), including natural disasters, supply disruptions, governmental acts, pandemics or other exceptional circumstances.